Privacy Policy

This privacy policy applies to all personal data collected through the villareyspahotel.com website

Responsible for Data Processing
Almarei, Lda, headquartered at Rua Dr. João Germano Neves da Silva, Nº 19, 6110-210, Vila de Rei, Portugal, with the email geral@villareyspahotel.com, is responsible for the processing of your personal data.

Data collection
Personal data collected through this page for users for the purpose of purchasing products or obtaining information via the contact page:
1. Name;
2. Email;
3. Telephone;

Treatment Purposes
The personal data processed through this page will only be used for the following purposes:
1. Communication with customers and clarification of doubts;
2. Processing of requests for information;
3. Request for services/products;
4. Compliance with legal obligations;
5. Improvements in the quality of the service provided;

Term of Conservation
Your data will only be kept for as long as necessary within the scope of the purpose for which they were collected or, as the case may be, until you exercise your right of opposition or right of erasure.

Consent
By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right does not compromise the lawfulness of the treatment carried out based on the previously given consent, nor the subsequent treatment. of the same data, based on another legal basis, as is the case of a legal obligation to which Almarei, Lda is subject. To withdraw your consent, you can contact us by letter or email address geral@villareyspahotel.com.

User Rights
Users may exercise their rights of access, rectification, deletion, limitation, opposition and portability at any time, by requesting any of the following means:
Mail:
Rua Dr. João Germano Neves da Silva, Nº 19, 6110-210, Vila de Rei
E-mail: geral@villareyspahotel.com
The holder may also submit complaints about the processing of data to the National Commission for Data Protection.

Data Transmission
The processing of user data may be carried out by a suitable service provider, hired by Almarei, Lda. When this happens, Almarei, Lda will take the appropriate measures, in order to ensure that the entities that have access to the data offer the highest guarantees with regard to data protection. Thus, any subcontractor will process the personal data of Users, in the name and on behalf of Almarei, Lda, strictly complying with the legal rules on protection of personal data, information security and other applicable rules. As is the case of companies providing transport services and the tax authority.

International Data Transfers
Almarei, Lda, may, within the scope of the purposes described, transfer your user data outside the territory of the European Economic Area (EEA). In these cases, it will strictly comply with the applicable legal provisions, namely the determination of the suitability of the destination country(ies) with regard to the protection of personal data and the requirements applicable to such transfers.

Mandatory nature of the Requested Data
The data contained in the customer registration that are identified with an asterisk (*), will be mandatory to fulfill the established purpose. As such, if the user does not provide them, Almarei, Lda will not be able to respond to his request, and must use alternative means of contact.

Automated Decisions
Almarei, Lda will be able to elaborate user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the adopted decision.

Personal Data Protection Measures
Almarei, Lda applies several appropriate technical and organizational measures to protect users’ personal data.

Changes to the Privacy Policy
From time to time, Almarei, Lda may update this Privacy Policy. We ask that you periodically review this document to stay current.

Google Analytics

The Villa Rey SPA & Hotel website is integrated with Google Analytics, you can check here how Google handles information from partner websites and applications.